Coaching Skills for Managers

Course Code: 3940

The role of a manager is to achieve results through the efforts of other people. The responsibility of managing resources (people, equipment, budgets etc) lies with the manager or team leader.Improving performance and thus productivity requires a set of skills.

One of the ways to achieve this is by coaching. Learning proven and effective models of the coaching process allows the manager to follow a structured approach to developing their staff.

Objectives of the Course:

This course will enable delegates to develop the skills necessary to effectively coach their staff to reach their maximum potential, improving productivity, team cohesiveness, team and individual morale.

Delegates will assess current techniques and develop knowledge on managing behaviour to access the potential to build success in personal develop and therefore organisational success.

By the end of the course delegates will be able to:

• Develop a successful strategy of coaching for their staff
• Understand the six steps of coaching
• Identify where the behaviour of others can be improved through coaching
• Investigate barriers to self-esteem and how to overcome them using a structured approach
• Use goal setting effectively and give meaningful feedback

Course Content:

Session 1 - To establish current skills in coaching and set effective goals to develop these skills. Use these techniques in the workplace with employees
Session 2 - Unlock human potential by understanding human behaviour
Session 3 - Self esteem, ways of raising levels for enhanced productivity ensuring people have clear pathways for achieving and developing
Session 4 - Investigate given and receiving feedback. Practise techniques and use a development plan to start in the workplace

Course Starting: Thursday 20 Sep 2012 - Part Time - Tonbridge