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Administration & Secretarial Courses
Delivering Effective Appraisals
Course Code: 3939
The performance appraisal is a powerful tool for reviewing, retraining, motivating and developing employees - when used correctly. It forms part of the work structure as much as anything else but the temptation to 'put it off' can be enormous and when under pressure to perform immediately it can seem so easy to simply not do it!The effectiveness of appraisals is determined by an appropriate place for the appraisal, a structured interview, communication skills, performance discussion and action planning.
Objectives of the Course:
The course will explore with delegates how performance management fits within the overall management process; identify the powerful benefits of effective performance management; establish how to prepare for a performance review interview; reviewing performance; developing a personal action plan.
By the end of the course delegates will be able to:
- Define the purpose and scope of the appraisal
- Discuss the benefits of a good appraisal system
- Prepare effectively for the appraisal interview
- Create a comfortable and 'safe' review environment to facilitate open discussion
- Give criticism and feedback in a constructive and helpful manner
- Recognise the need for action planning
Course Content:
Session 1 - The place of appraisal in the workplace
Session 2 - Preparing and structuring the appraisal interview
Session 3 - Skills to encourage open discussion - discussing performance related issues
Session 4 - Developing an action plan
Course Starting: To be confirmed - - Location - To be confirmed
Disclaimer:
This course information sheet describes courses and services offered by K College. Although great care has been taken in its compilation, it is for guidance only and does not form part of a contract with any individual and/or organisation. K College will take reasonable steps to provide courses and services in the manner described but reserves the right to modify or withdraw any courses or services. Some courses may not run if the College receives an insufficient number of enrolments. Please note that the fee and session information given above only applies to the academic year specified and is subject to change for subsequent years.
Errors and Omissions Excluded.
This course information sheet describes courses and services offered by K College. Although great care has been taken in its compilation, it is for guidance only and does not form part of a contract with any individual and/or organisation. K College will take reasonable steps to provide courses and services in the manner described but reserves the right to modify or withdraw any courses or services. Some courses may not run if the College receives an insufficient number of enrolments. Please note that the fee and session information given above only applies to the academic year specified and is subject to change for subsequent years.
Errors and Omissions Excluded.